Door forced open — Kitchen Service

P1Critical

RAISED 2026-10-05 09:38:22 EDT

AGE 5h 36m

ACK 38s IN TARGET

STATE RESOLVED

SOURCE acs@PES-ACS-01

Linked video

bookmark BMK-261005-00252 · pre-roll 10s / post-roll 30s

PLAYBACK · EVENT T0

Parent Drop-off LoopPES-C-005

Axis P1465-LE

T+0.0s

PES-C-005 · Axis P1465-LE · H.264 1920x1080 @15fps · rec PES-REC-01

LIVE NOW

Parent Drop-off LoopPES-C-005

Axis P1465-LE

Door telemetry · PES-D-05

SECURE

DoorKitchen Service

ZoneExterior

Door position (DPS)CLOSED

Request-to-exit (REX)IDLE

Held-open threshold60s

ModeLocked · credential

ControllerHID VertX V1000 · PES-ACS-01 · 10.17.41.10

InterfaceV100 #2 rdr 2

ReaderHID iCLASS SE R10

Reader protocolWiegand 26-bit (unencrypted) — cloneable/sniffable; upgrade to OSDP SC

Lock hardwareElectric strike (fail-secure)

Last activity2026-10-05 12:38:57 EDT

Data lineage

vendor payload → connector → normalized record

Raw vendor payload (as received)

{
    "_connector": "mercury-class host ACS \u00b7 REST event subscription (SIM)",
    "event_seq": 624580,
    "event_code": 27,
    "description": "Door Forced Open",
    "panel_time_utc": "2026-10-05T13:38:22.000Z",
    "device": "PES-D-05",
    "reader_tamper": false,
    "dps": "OPEN",
    "rex": "INACTIVE"
}

Normalized · msad17.event/1

{
    "schema": "msad17.event/1",
    "uid": "EVT-261005-00252",
    "type": "door.forced",
    "priority": "p1",
    "site_id": "pes",
    "device_id": "PES-D-05",
    "linked_video": [
        "PES-C-005"
    ],
    "occurred_at": "2026-10-05T09:38:22-04:00",
    "source": "acs@PES-ACS-01",
    "rtn_at": "2026-10-05T09:40:00-04:00"
}

Closed

RESOLVED

DispositionFalse alarm — environmental (wind, HVAC pressure)

Resolved2026-10-05 09:46:00 EDT

Bysoc-op-01

SOP · Door forced open

district default — editable at handoff

Pull linked camera — confirm person/vehicle at door at T-10s…T+30s
Call building administrator / main office (radio or desk line)
If intruder or threat confirmed → escalate to Oxford County RCC (911) and initiate site lockdown per EOP
If no person: dispatch custodian/SRO to physically check latch and DPS
Record disposition; open facilities ticket if hardware fault

Timeline

09:38:22
Raised by acs@PES-ACS-01 · video auto-linked PES-C-005
09:39:00
Acknowledged · soc-op-01
Acknowledged. Linked video reviewed.
09:46:00
Resolved · soc-op-01
Video shows door pushed by wind, strike not engaging. Facilities ticket FAC-2291 for strike alignment.
09:40:00
Return to normal reported by device

Same point · 24h

INFO Access granted — Kitchen Service12:38:57
INFO Access granted — Kitchen Service12:37:13
INFO Access granted — Kitchen Service12:26:19
INFO Access granted — Kitchen Service11:20:51
INFO Access granted — Kitchen Service10:22:11
INFO Access granted — Kitchen Service07:48:36
INFO Access granted — Kitchen Service07:38:47
INFO Access granted — Kitchen Service07:32:56